Winter Storm: February 15
Environment Canada has issued a Weather Advisory for the Ottawa region with total accumulations of 5 to 10 centimetres expected and peak snowfall rates of 2 to 4 centimetres per hour possible. The majority of snow is expected to fall during the evening hours before tapering off to light snow overnight.
Travel may be hazardous due to sudden changes in the weather. Visibility may be suddenly reduced during peak snow fall rates. Be prepared to adjust to the changing conditions of the transportation network and take extra care when walking, driving or cycling in affected areas.
The City’s Response
All available resources will be deployed and working around the clock. Supervisors are keeping an eye on the forecast today and will monitor the transportation network this evening and overnight. Once accumulation begins, the focus will be on clearing and treating sidewalks, priority roads, bus routes, the Transitway and the winter cycling network.
During a storm, the City maintains the transportation network actively. The below infographic outlines the maintenance standards applied by the City. For more information on pathways and sidewalks specifically, read this update on the matter.
How to Report Issues
There is no need to create a service request for routine snow clearing. Winter road maintenance staff are on the job and their efforts are currently needed out in the community; service requests should only be created for emergencies.
Once a winter weather event has passed, should you become aware of an issue on the City-maintained transportation network, submit a service request by calling 3-1-1 or online here.
It is important to note that during a storm when the snow is still falling, during a declared Significant Weather Event, or prior to the maintenance quality standards timelines being exceeded, reports to 3-1-1 do not lead to quicker action. In particular, during a Significant Weather Event, all available resources will be deployed, and residents are asked to refrain from calling 3-1-1 or creating a service request for anything other than an emergency so that City staff can better address the most pressing issues.
If you are having trouble contacting or receiving assistance from the City, my office can assist with reporting issues identified by residents. My office is best reached by email at ward21@ottawa.ca.