Resources

City of Ottawa

  • Read the latest news from the City of Ottawa newsroom.

  • 3-1-1

    Reporting a concern to Service Ottawa is the most efficient means toward ensuring your service request is responded to in an organized and timely manner. There are a few ways you can make a service request:

    • File online

    • Call 3-1-1 (within Ottawa)

    +1 (866) 261-9799

    (613) 580-2401 (TTY service for the deaf, deafened and hard of hearing)

    • The City of Ottawa is able to help in 170 languages. When calling the City of Ottawa, you may request the assistance of an interpreter

    • Visit a ServiceOttawa Client Service Centre

    • Email 311@ottawa.ca

    If upon completion of a service request you do not feel your concerns were fully addressed, I welcome you to email my office at ward21@ottawa.ca with your service request number so that our office can follow up with the staff responsible to ensure your specific needs are met.

  • Building on your property? Experiencing challenges in your neighbourhood? Have a look before you start a new project or learn how to approach bylaw challenges. Learn more

  • Find the garbage and recycling schedule for your area and learn about what can and can’t be recycled.

    Learn more

  • Whether you’re trying to find the latest schedule, plan a trip, or offer feedback, the OC Transpo website is a great place to start.

    Learn more

  • For non-emergency incidents, you can call 613-236-1222, ext 7502, or file a report online.

    If this is an emergency or life-threatening situation, please dial 9-1-1.

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