Post-storm cleanup
Ice Storm and Power Outages
According to Hydro Ottawa, yesterday’s ice storm left more than 60,000 customers across Ottawa without service last night. There are also power outages facing a few thousand customers in our communities served by Hydro One.
Currently Hydro Ottawa and Hydro One estimate that most customers will have service restored by this evening, though the situation remains fluid and some outages will take longer to address. I am monitoring the situation in our Ward closely and am in regular communication with officials from energy distributors to do what I can to ensure that power is restored as quickly as possible.
What is being done
Crews from Hydro Ottawa and Hydro One are out in full force today to return power as quickly as possible. Restoration efforts last night were hampered by hazardous weather conditions, but with the weather having improved substantially, I have been assured that linemen are working extremely hard and efficiently toward returning service to customers throughout the City.
The City has moved into Enhanced Operations to support recovery efforts.
Traffic signals and Roads
There are multiple power outages throughout the City that may be affecting the operation of traffic signals. Please remember that a traffic signal without power should be treated as a four-way stop. Some roads remain closed or have traffic impacts as a result of the storm. Please use caution and abide by instructions provided by first responders and hydro crews.
Despite warming temperatures, roadways may remain hazardous for some time in some areas due to slick surfaces. The City’s Winter Road Maintenance team will be working throughout today and tonight to address remaining roadway issues, including in residential areas and side streets.
Downed Lines and Trees
Though lines are quickly being cleaned up, residents are reminded to not approach downed lines. Downed or damaged lines are extremely hazardous; if you spot an issue, call Hydro Ottawa at 613-738-0188, select option 5 for ‘other’ and then option 1 for ‘maintenance.’ You can also file a request online via your MyAccount customer portal if you are a Hydro Ottawa customer. Hydro One customers should call 1-800-434-1235 to report a downed or damaged wire.
The City’s Forestry Services have received over 600 requests for service in response to damage caused to trees, limbs, and brush following the storm. City staff are working actively to triage and address requests. If you spot downed or damaged trees or branches, residents are advised to contact 311 or to file a request online.
Spring Flooding and Drainage
The increased precipitation and quick thawing may have impacts for areas of our community, especially those that are on or near the floodplain. As always, residents should monitor updates from the Rideau Valley Conservation Authority.
The City is also aware of drainage-related issues and are monitoring areas that are prone to localized flooding, pooling, and other drainage issues. Crews are being deployed to ensure that these issues are addressed, and residents are encouraged to contact 311 if they spot any issues.
Emergency Facilities
The City is making facilities available to residents facing power outages. If you need somewhere to get warm, charge your devices, and use washrooms, please consult this list of facilities that are open to residents. Please note, not all facilities have showers; if you want to find out if a particular facility has showers, residents are encouraged to call ahead.
Some facilities in and near our Ward that are open include:
- CARDELREC Recreation Complex Goulbourn / Complexe récréatif CARDELREC Goulbourn
- Eva James Memorial Community Centre / Centre commémoratif Eva-James
- Jack Charron Arena / Aréna Jack-Charron
- Kanata Recreation Complex
- Manotick Community Centre
- Minto Recreation Complex-Barrhaven
- Richmond Arena
- Walter Baker Sports Centre
A full list of facilities available to the public is as follows:
- Alexander Community Centre / Centre communautaire Alexander
- Bernard-Grandmaître Arena / Aréna Bernard-Grandmaître
- Bob MacQuarrie Recreation Complex-Orléans / Complexe récréatif Bob-MacQuarrie - Orléans
- Brewer Pool and Arena / Piscine et aréna Brewer
- Canterbury Recreation Complex / Complexe récréatif Canterbury
- CARDELREC Recreation Complex Goulbourn / Complexe récréatif CARDELREC Goulbourn
- Carleton Heights Community Centre / Centre communautaire Carleton Heights
- Carlington Recreation Centre / Centre récréatif Carlington
- Champagne Fitness Centre / Centre de conditionnement physique Champagne
- Churchill Seniors Centre / Centre des aînés Churchill
- Deborah Anne Kirwan Pool / Piscine Deborah-Anne-Kirwan
- Dovercourt Recreation Centre / Centre récréatif Dovercourt
- Earl Armstrong Arena / Aréna Earl-Armstrong
- Eva James Memorial Community Centre / Centre commémoratif Eva-James
- François Dupuis Recreation Centre / Centre récréatif François-Dupuis
- Glebe Community Centre / Centre communautaire du Glebe
- Greely Community Centre / Centre communautaire de Greely – Has partial power
- Greenboro Community Centre / Centre communautaire de Greenboro
- Hintonburg Community Centre / Centre communautaire de Hintonburg
- Howard Darwin Centennial Arena / Aréna Centennial Howard-Darwin
- Hunt Club-Riverside Park Community Centre / Centre communautaire de Hunt Club-Riverside Park
- J.A. Dulude Arena / Aréna J.-A.-Dulude
- Jack Charron Arena / Aréna Jack-Charron
- Jack Purcell Community Centre
- Jim Durrell Recreation Centre
- John G Mlacak Community Centre
- Kanata Recreation Complex
- Lansdowne Park
- Lois Kemp Arena
- Lowertown Pool
- Manotick Community Centre
- McNabb Community Centre
- Meridian Theatres at Centrepointe
- Michele Heights Community Centre
- Minto Recreation Complex-Barrhaven
- Navan Memorial Centre
- Nepean Sportsplex
- Ottawa South Community Centre
- Overbrook Community Centre
- Pat Clark Community Centre
- Patro d'Ottawa
- Pinecrest Recreation Complex
- Plant Recreation Centre
- R.J. Kennedy Arena
- Ray Friel Recreation Complex
- Richelieu Vanier Community Centre
- Richmond Arena
- Routhier Community Centre
- Sandy Hill Arena
- Sandy Hill Community Centre
- Shenkman Arts Centre
- South Fallingbrook Community Centre
- Splash Wave Pool
- St-Laurent Complex
- Tom Brown Arena
- W. Erskine Johnston Arena
- Walter Baker Sports Centre